Privacy Policy
1. Introduction
Sovereign AI Platform, a product of JetBuilder ("we", "us", or "our"), is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to government agencies, semi-government organizations, and enterprise customers who use our AI-powered intelligence extraction and analysis platform.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone number)
- Company and organizational details
- Job title and role information
- Project requirements and specifications
- Communication preferences
- Authentication credentials for platform access
2.2 Automatically Collected Information
- IP addresses and device information
- Browser type and version
- Pages visited and time spent
- Referring URLs
- System performance metrics
2.3 Customer Data
For deployed systems, customer data processed through Sovereign AI Platform remains under the complete control and ownership of the customer. We process this data solely as a data processor on behalf of our customers and in accordance with their instructions.
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Responding to inquiries and support requests
- Processing service agreements and deployments
- Improving our platform and services
- Sending important notices and updates
- Ensuring security and preventing fraud
- Complying with legal obligations
- Analyzing usage patterns for service optimization
4. Data Security
We implement industry-leading security measures to protect your information:
- End-to-end encryption for data in transit and at rest
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- SOC 2 Type II, ISO 27001, and HIPAA compliance
- Secure infrastructure with private cloud and on-premise options
- Air-gapped deployment capabilities for sensitive environments
- 24/7 security monitoring and incident response
5. Data Sovereignty and Storage
Sovereign AI Platform provides flexible deployment options to meet data sovereignty requirements:
- On-Premise Deployment: All data remains on your infrastructure
- Private Cloud: Dedicated infrastructure in your specified region
- Hybrid: Flexible data residency with complete control
For government and regulated industries, we support air-gapped deployments with no external data transmission.
6. Information Sharing and Disclosure
We do not sell your information. We may share information only in these circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With vetted third parties who assist in operations (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with mergers or acquisitions (with continued privacy protection)
- Security: To protect rights, property, or safety
7. Compliance Frameworks
Sovereign AI Platform complies with:
- GDPR: European data protection requirements
- HIPAA: Healthcare information privacy standards
- CCPA: California consumer privacy rights
- FedRAMP: Federal risk and authorization management (in process)
- ITAR: International traffic in arms regulations (for applicable deployments)
- CJIS: Criminal justice information services (for law enforcement)
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
- File a complaint with supervisory authorities
To exercise these rights, contact us at privacy@jetbuilder.ai
9. Data Retention
We retain information only as long as necessary for the purposes outlined in this policy or as required by law. For government contracts, retention periods align with applicable regulations and contractual obligations.
Customer data processed through deployed systems follows customer-defined retention policies and remains under customer control.
10. Cookies and Tracking
Our website uses essential cookies for functionality and analytics cookies to improve our services. You can control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for site operation.
11. International Data Transfers
For customers requiring data to remain within specific jurisdictions, we offer region-specific deployments. When data must be transferred internationally, we use appropriate safeguards including Standard Contractual Clauses (SCCs) and ensure compliance with applicable data protection laws.
12. Children's Privacy
Sovereign AI Platform is designed for enterprise and government use and is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy-related questions or concerns:
Email: privacy@jetbuilder.ai
Data Protection Officer: dpo@jetbuilder.ai
Security Issues: security@jetbuilder.ai
For general inquiries, visit our contact page.